We Value
Your Privacy
Your
Trust Matters.
This page explains how BOLDMARK handles your information and the terms that apply when you use our website and services
01 - Privacy Policy
Information We Collect
When you interact with BOLDMARK, we may collect personal and technical information to provide our services and improve your experience
→ Your name, email address, phone number, and company information
→ Project details submitted through our contact forms
→ Communication records, enquiries, and feedback
We only collect information that is necessary to respond to your enquiries, deliver our services, or improve our website
Last Updated: 15 July 2026
How We Use Your Information
We use your information to:
→ Respond to enquiries and project requests
→ Communicate throughout ongoing projects
→ Deliver branding, design, marketing, and digital services
→ Improve our website performance and user experience
→ Send important project updates and service-related communications
→ Meet applicable legal and regulatory requirements where necessary
We do not sell or rent your personal information to third parties.
Cookies Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website.
Cookies help us:
→ Remember your preferences
→ Measure website performance
→ Improve user experience
→ Analyse visitor behaviour using trusted analytics platforms
You can disable cookies through your browser settings at any time, although some features of the website may not function as intended.
Third-Party Services
To operate our business efficiently, we may use trusted third-party service providers, including:
→ Website hosting providers
→ Analytics services
→ Email and communication platforms
→ CRM and project management tools
These providers only receive the information necessary to perform their services and are expected to protect your data in accordance with applicable privacy requirements.
Data Security
Protecting your information is important to us.
We implement reasonable technical and organisational safeguards to help protect personal information from unauthorised access, misuse, alteration, or disclosure.
While no online platform can guarantee complete security, we continuously work to maintain appropriate security practices across our systems.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and support our ongoing business operations.
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Depending on applicable privacy laws, you may have the right to:
→ Request access to your personal information
→ Correct inaccurate or incomplete information
→ Request deletion of your personal data where applicable
→ Withdraw consent where processing is based on consent
→ Contact us regarding any questions about how your information is handled
We will respond to legitimate requests within a reasonable timeframe.
02 - Terms of Service
Terms of Services
BOLDMARK provides creative marketing and digital services tailored to businesses of all sizes. Every project is unique, and the exact scope, timeline, deliverables, and pricing will be clearly outlined in the project proposal or agreement before work begins.
Our services may include:
→ Brand Strategy & Identity
→ Logo & Visual Identity Design
→ Website Design & Development
→ UI/UX Design
→ Digital Marketing & Content Creation
→ SEO & Performance Marketing
→ Social Media Design & Campaigns
→ Creative Consulting
Any additional work requested outside the approved scope may require a revised timeline and quotation.
Last Updated: 30th May 2025
Payments and Invoicing
Projects begin after the agreed advance payment has been received. Payment schedules, milestones, and invoicing terms will be specified within the project agreement.
Unless otherwise agreed:
→ A non-refundable advance payment is required before work begins
→ Remaining payments follow the agreed milestone schedule
→ Delayed payments may affect project timelines and delivery
→ Final project files are released once all outstanding payments have been completed
All invoices are issued in accordance with the agreed commercial terms.
Project Revisions & Changes
We encourage collaboration throughout every project.
Reasonable revisions included within the approved scope will be completed as agreed. Requests that significantly change the original scope, objectives, or deliverables may require additional time, revised pricing, or a separate project agreement.
Clear communication helps ensure efficient delivery and successful outcomes.
Intellectual Property
Unless otherwise stated in writing, ownership of the final approved deliverables transfers to the client after full payment has been received.
BOLDMARK retains the right to showcase completed work within our portfolio, website, and marketing materials unless a separate confidentiality agreement states otherwise.
Any third-party assets, fonts, stock media, or licensed resources remain subject to their respective licensing terms.
Confidentiality
We respect the confidentiality of every client relationship.
Any business information, project materials, marketing strategies, or confidential documents shared with us will be handled responsibly and used solely for the purpose of delivering our services.
Where required, we are happy to work under a Non-Disclosure Agreement (NDA).
Limitation of Liability
While we strive to deliver high-quality creative solutions, BOLDMARK shall not be held responsible for indirect, incidental, or consequential losses arising from the use of our services.
Clients remain responsible for reviewing and approving all deliverables before publication or launch.
03 - Contact
Let’s Stay Connected
We believe successful partnerships are built on transparency, communication, and mutual trust.
If you have any questions regarding these Terms & Conditions or require clarification before starting a project, we’re always happy to help.
Email: contact@boldmark.in
